he55 Responsible Gaming — Your safety is our priority
Gaming is for entertainment — not addiction. he55 gives you all the tools to enjoy games in a healthy and controlled way.
What is responsible gaming and why is it important?
he55 believes that online gaming is an enjoyable form of entertainment — but it stays that way only when it is enjoyed in a controlled and mindful manner. Responsible gaming means understanding your own limits, sticking to a budget, and never viewing gaming as a way to earn money.
On our platform you will find the ability to set deposit limits, the option for self-exclusion, a time-out feature, and 24-hour support for any issues. Gaming on he55 is not just about excitement — it is a safe, healthy entertainment experience.
Remember: gaming is never a solution to financial problems. If at any point you feel that gaming is having a negative impact on your life, contact us right away. We are here for you.
For players 21+ only
All gaming services on he55 are available only to those aged 21 or above. Keeping minors away from gaming is a firm commitment of ours. Age verification is mandatory at the time of account registration. If any minor in your household uses your device, always log out of your account and do not share your password.
Our Safety Tools and features
Deposit Limit
You can decide for yourself how much to deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately, and increasing it takes some time — which protects you from rushed decisions.
Self-Exclusion
If you feel you need a break, he55 lets you temporarily suspend your account for a set period — from days to months. During self-exclusion, no bonus offers or promotional emails will be sent to you.
Time-Out Feature
Playing games for a long stretch can become tiring. With he55's time-out tool, you can set how long it takes before you are prompted to take a break. This helps build mindful gaming habits.
Withdrawal Control
The minimum withdrawal amount on he55 is ৳1,000 and processing is generally completed within 1 hour. Fast and secure payouts are ensured via bKash, Nagad, Rocket, Upay, and bank transfer.
24/7 Support
he55's support team provides assistance in Bengali and English via live chat and email, seven days a week, twenty-four hours a day. Feel free to reach out for any concerns or issues related to gaming.
Account History Review
Your gaming and transaction history can be easily viewed from the account dashboard. Analyze your own spending patterns and keep yourself on track at any time.
How to use the Safety Tools
Log In to Your Account
Log in to your account on he55 and go to the settings menu. There, find the "Responsible Gaming" section.
Set your limits
Go to the deposit limit section and set a daily, weekly, or monthly limit. Once a limit is reduced, it takes effect immediately.
Activate time-out or self-exclusion
If you feel you need a break, choose the time-out or self-exclusion option and set how long you want it to last. This change is immediate.
Contact support
If for any reason you are unable to use the tools from your account or need further assistance, contact us directly via live chat or at [email protected].
Signs of problematic gaming
If any of the following apply to you or someone close to you, it is time to seek help.
Spending beyond your budget and feeling the urge to play again to recover losses.
Giving gaming more time and attention than family, friends, or work.
Lying to or hiding things from loved ones about gaming.
Feeling anger, anxiety, or restlessness because you cannot stop playing.
Taking on debt, spending savings, or borrowing money from others to cover gaming expenses.
Using gaming to escape emotional discomfort, sadness, or loneliness.
If any of the signs above apply to you, please contact he55's support team without delay. We are ready to help without judgment. Do not hide the problem — speak up. That takes courage.
- Live chat: available 24/7 in Bengali and English
- Email: [email protected]
- Activate self-exclusion from your account right now
Tips for healthy gaming habits
Set your budget first
Decide how much you are willing to spend before you start playing. Stop when you reach that limit — do not spend more in the hope of winning.
Keep your time limited
Do not play games for long stretches at a time. Take regular breaks, spend time with family and friends, and keep gaming as one part of your life — not all of it.
Consider your mental state
Do not play when you are angry, sad, or under stress. It is harder to make good decisions in that state and the risk of greater loss is higher.
Responsible Gaming FAQ
We are here when you need help
he55's support team is ready to be by your side — day or night, any time. Let gaming be entertainment, not a burden.